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Susan Rex Michael Personal Resume 4526 Boabadilla St 941-649-5167 Naples, Fl 34103 _________________________________________________________ SUMMARY OF QUALIFICATIONS: *Twenty-eight years business experience *Strong knowledge and skills in office procedures and equipment *Background in accounting, bookkeeping, payroll and payroll taxes, and record maintenance *Proficient in written and verbal communication *Professional effectiveness in meeting and working with people *Dependable, honest, and eager to go the extra-mile in any situation *Adept in fast past environments *Exercise indepedent judgement in performing day to day tasks WORK EXPERIENCE: 10/92-10/98: Palm Restaurant, Naples, Fl Worked for 6 years either full or part-time, as a server. Last year, filled in for owner days off, as night manager and bartender. 7/98- present: Merriman's Warf, Naples, Fl Server and Trainer for New Wait Staff 11/95-7/96 Naples Marco Accomodations, Naples, Fl Bookkeeper in charge of maintaining Owner property accounts, client rentals and property maintenance. Payroll and payroll taxes were also part of the responsibilites. All the office supply purchases as well as the daily banking were also a part of the job description. 9/90-8/91 Servco Ind., Dayton, Ohio Accounts Receivable Researcher. Researched and reconciled problem or delinquent accounts for collection of outstanding balances. Assisted both receivable and payable departments with data processing, and monthly statements. 11/88-6/90 Dayton Window Company, Dayton Ohio Accounts Receivable and Payable Clerk. Effective customer Relations and counter sales, including pricing and job costing; maintained payroll records. 1/86-7/88 Total Care Tree Service, Naples, Fl Office Manager. Managed the efficient running of the office including full charge bookkeeping through financial statements and all secretarial needs. Installed Dac Easy Accounting and later Peachtree Complete II software. 11/83-4/86 Bears Paw Country Club, Naples, Fl Senior Waitress. service to club members, floor planning and dining room set up, hostessing, bartending, and training new servers were part of my responsibilities here. Employed frequently by members in their homes to service their private parties. 2/82/11/83 Lums Restaurant, Naples, Fl Night Manager. The overall efficient running of the restaurant at night was the objective. Trained staff and scheduled work of employees, balanced sales and supervised the cleaning of restaurant at the end of each shift. 3/75-5/77 Collier County Courthouse, Naples, Fl Clerk Specialist II. Charged with administering the Closed bids for the County Purchases exceeding $2000.00. This required researching and preparing specifications and ensuring the process was properly handled to completion of the sealed bid openings. 9/70-2/75 W.T. Grant Co., Naples, Fl Payroll and Personell Manager. Initially hired as office clerk, gained significant skills in retail office accounting through various positions such as credit manager, store cashier maintaining all store monies and the balancing of such monies, and finally the Payroll Manager for 200+ employees.